FAQ

1. What is Zous Perfumes?

Zous Perfumes is an Indian fragrance brand offering premium Eau De Parfum fragrances at accessible prices. Our collection includes fresh, gourmand, woody, floral and signature fragrances designed for different personalities and occasions.

2. What sizes are available?

Our perfumes are available in:

  • 50 ml Eau De Parfum – ideal for everyday use and long-term wear.

  • 20 ml Pocket Perfume – compact and convenient for travel, office and on-the-go use.

  • 5 ml Discovery Sets – available as curated sets so you can explore different fragrances before choosing your favourite.

3. What is the concentration of Zous perfumes?

Our 50 ml and 20 ml fragrances are Eau De Parfum (EDP).

4. How long does a Zous perfume last?

Fragrance longevity can vary depending on skin type, weather, application, clothing and individual body chemistry. For best results, apply perfume to pulse points such as the wrists, neck and behind the ears.

5. Are Zous perfumes for men or women?

We offer fragrances for Men, Women and Unisex preferences. Each product page clearly mentions the intended fragrance category.

6. What fragrance categories does Zous offer?

Our collection includes fragrances across categories such as:

  • Fresh & Confident

  • Gourmand

  • Signature

Each fragrance has its own distinctive character and fragrance profile.

7. Can I try the fragrances before buying a 50 ml bottle?

Yes. Our Zous Discovery Sets contain 5 ml fragrances, allowing you to experience multiple fragrances before choosing your favourite full-size perfume.

8. What are Zous Discovery Sets?

Zous Discovery Sets are curated collections of 5 ml fragrances.

They are designed for customers who want to try different fragrances, discover their favourites and find their signature scent before purchasing a full-size bottle.

9. Are Zous perfumes inspired by other fragrances?

Some Zous fragrances are created in the style of or inspired by popular fragrance profiles. Zous Perfumes is an independent fragrance brand and is not affiliated with the original designer brands.

10. Are Zous perfumes original?

Yes. Zous perfumes are products of the Zous Perfumes brand. When a fragrance is described as inspired by another fragrance, this refers to its fragrance direction or inspiration and does not mean it is the original designer product.

11. How should I store my perfume?

Store your perfume in a cool, dry place away from direct sunlight, excessive heat and humidity. Avoid keeping it in places exposed to frequent temperature changes.

12. Where should I apply perfume?

This is apparel perfume better to avoid skin.

13. Do you offer corporate gifting?

Yes. Zous Perfumes offers corporate perfume gifting solutions for companies, employee gifts, client gifts, festive gifting and special occasions.

For bulk and corporate orders, please contact us directly for customized options and pricing.

14. What is the minimum quantity for corporate orders?

Our standard corporate gifting MOQ starts from 50 units. Customized requirements can be discussed for larger orders.

15. Do you offer customized corporate gifting?

Yes. Depending on the order quantity and requirement, corporate gifting options can include customized packaging, branding and gifting solutions.

Please contact us to discuss your requirements.

16. How can I place an order?

You can place your order directly through our Shopify store by selecting your preferred fragrance and size, adding it to your cart and completing the checkout process.

17. What payment methods do you accept?

We accept the payment methods displayed during checkout. Available options may vary depending on the payment provider and order.

18. Do you offer Cash on Delivery?

COD availability may vary depending on the delivery location and current order/payment settings. The available payment options will be displayed during checkout.

19. How long does delivery take?

Delivery timelines depend on your location, courier service and order processing time. The estimated delivery timeline will be displayed during checkout or communicated with your order confirmation.

20. Can I track my order?

Yes. Once your order is shipped, tracking information will be shared through the contact details provided during checkout, subject to courier availability.

21. Can I cancel my order?

Order cancellation depends on the processing and shipping status of your order. If you need to cancel an order, please contact us as soon as possible with your order details.

22. What if I receive a damaged or incorrect product?

Please contact us as soon as possible after delivery with your order number and clear photographs/videos of the package and product. Our team will review the issue and assist you according to our return/replacement policy.

23. How can I contact Zous Perfumes?

For product enquiries, orders, corporate gifting or customer support, please contact us through the contact details provided on our website.

Zous Perfumes
Find Your Signature.